This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

No sound for firefox developer edition 52.02a?

  • 1 resposta
  • 1 has this problem
  • 13 views
  • Last reply by cor-el

Albretch
Albretch
more options

I checked your suggestions on:

https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues

but when I click on a link apparently pointing to: https://www.pulseaudio.org/

but I am being redirected to an obnoxious looking page at:

http://0pointer.net/ ~ The problem doesn't seem to be the sound card since you listen through it just fine. Here is what I have got:

$ hwinfo --sound 10: PCI 1b.0: 0403 Audio device 

 [Created at pci.366]
 Unique ID: u1Nb.WiEkMfkoYv9
 SysFS ID: /devices/pci0000:00/0000:00:1b.0
 SysFS BusID: 0000:00:1b.0
 Hardware Class: sound
 Model: "Intel 5 Series/3400 Series Chipset High Definition Audio"
 Vendor: pci 0x8086 "Intel Corporation"
 Device: pci 0x3b56 "5 Series/3400 Series Chipset High Definition Audio"
 SubVendor: pci 0x17aa "Lenovo"
 SubDevice: pci 0x215e 
 Revision: 0x06
 Driver: "snd_hda_intel"
 Driver Modules: "snd_hda_intel"
 Memory Range: 0xf0900000-0xf0903fff (rw,non-prefetchable)
 IRQ: 25 (701 events)
 Module Alias: "pci:v00008086d00003B56sv000017AAsd0000215Ebc04sc03i00"
 Driver Info #0:
   Driver Status: snd_hda_intel is active
   Driver Activation Cmd: "modprobe snd_hda_intel"
 Config Status: cfg=new, avail=yes, need=no, active=unknown

~ 

What is it I need to fix and how?
I checked your suggestions on: https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues but when I click on a link apparently pointing to: https://www.pulseaudio.org/ but I am being redirected to an obnoxious looking page at: http://0pointer.net/ ~ The problem doesn't seem to be the sound card since you listen through it just fine. Here is what I have got: $ hwinfo --sound 10: PCI 1b.0: 0403 Audio device [Created at pci.366] Unique ID: u1Nb.WiEkMfkoYv9 SysFS ID: /devices/pci0000:00/0000:00:1b.0 SysFS BusID: 0000:00:1b.0 Hardware Class: sound Model: "Intel 5 Series/3400 Series Chipset High Definition Audio" Vendor: pci 0x8086 "Intel Corporation" Device: pci 0x3b56 "5 Series/3400 Series Chipset High Definition Audio" SubVendor: pci 0x17aa "Lenovo" SubDevice: pci 0x215e Revision: 0x06 Driver: "snd_hda_intel" Driver Modules: "snd_hda_intel" Memory Range: 0xf0900000-0xf0903fff (rw,non-prefetchable) IRQ: 25 (701 events) Module Alias: "pci:v00008086d00003B56sv000017AAsd0000215Ebc04sc03i00" Driver Info #0: Driver Status: snd_hda_intel is active Driver Activation Cmd: "modprobe snd_hda_intel" Config Status: cfg=new, avail=yes, need=no, active=unknown ~ What is it I need to fix and how?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Did you try to start Firefox via a terminal window to see if there are error messages?

You can also check the Web Console (Firefox/Tools > Web Developer) for error messages about playing audio.