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after a power interruption the help menu only flashes

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  • Last reply by FredMcD

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When selecting the menu button it only flashes. It will not stay open to let me make a choice of what I want to do. This is after a power interruption we had. I want to print some things but am not able to get the menu to stay open. Thanks

When selecting the menu button it only flashes. It will not stay open to let me make a choice of what I want to do. This is after a power interruption we had. I want to print some things but am not able to get the menu to stay open. Thanks

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When a computer is shutdown improperly, this can lead to corrupt files.


Go to your local department / electronics store and look around for a UPS (Uninterruptible Power Supply) that is useful for you. The lowest price is $50 + -. There are also units on the market that plug into the computer. So if the battery gets low, it will shut down the computer to protect it.


Let’s do a full clean re-install; Download Firefox For All languages And Systems {web link}

Save the file. Then Close Firefox.

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86)

Mac: Open the "Applications" folder. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

Linux: Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it. See Install Firefox on Linux; https://support.mozilla.org/en-US/kb/install-firefox-linux

If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory. http://www.mozilla.org/firefox#desktop ++++++++++++++++++++++++++++ Do Not remove the profiles folder.

Look for, and rename any Mozilla or Firefox program folders by adding .old to them. Do not rename the Mozilla Thunderbird folder if there is one.

After rebooting the computer, run a registry scanner if you have one. Then run the installer. If all goes well, remove the OLD folders when you are done. +++++++++++++++++++++++++++ If there is a problem, start your Computer in safe mode and try again.

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode This shows how to Start all Computers in Safe Mode; Free Online Encyclopedia