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Hi, all my email history just disappeared, can you help? thom35@bigpond.net.au Thank you

  • 2 respostas
  • 2 have this problem
  • 2 views
  • Last reply by Onno Ekker

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I had been working in email today, i went out and back in, and nothing is there now - it wants me to create a new account. No emails, no folders. i sent myself a test email and it appeared. Is it possible to recover my emails? Thank you

I had been working in email today, i went out and back in, and nothing is there now - it wants me to create a new account. No emails, no folders. i sent myself a test email and it appeared. Is it possible to recover my emails? Thank you

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The only thing I can think is that i ran CCleaner - I have used it for years without problem. May be it deleted all my email files?

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This is indeed caused by CCleaner, see here: https://forum.piriform.com/index.php?showtopic=48428&p=284171

You're messages are probably still there, only your settings are wrong. I'm not sure how you can solve this, if you don't have a backup though...