This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Can't boot my PC-Can I get My Bookmarks?

  • 4 respostas
  • 2 have this problem
  • 7 views
  • Last reply by jimlau

jimlau
jimlau
more options

I have to do a fresh install of windows 10, as I can't boot. But I do have access to all folders on that drive before I do a fresh install. I don't think I did any backups, as I see no file with that name within profiles.

Can I still transfer my bookmarks to another drive, then put back on after a W10 re-install?

I have to do a fresh install of windows 10, as I can't boot. But I do have access to all folders on that drive before I do a fresh install. I don't think I did any backups, as I see no file with that name within profiles. Can I still transfer my bookmarks to another drive, then put back on after a W10 re-install?

All Replies (4)

Shadow110
Shadow110
more options

Oh.I posted my answer to you some where else... This should work maybe: Start Button or %APPDATA%\Mozilla\Firefox\Profiles\

Long answer and more https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data


to refresh Firefox https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

Shadow110
Shadow110
more options

sorry enter %APPDATA%\Mozilla\Firefox\Profiles\ in search and should open the menu to that folder or alternatively into a folder address bar. If having to use Dos it would be c:\users\(NAME GOES HERE)\local\appdata\mozilla\firefox\profiles That will give you your profile folder, type that into Dos then copy *.* to where ever you are going to. ie E: F: G: or copy each file off individually

Please come back and let us know if that resolved your issue or need further help. THanks

Shadow110
Shadow110
more options

You should be able to stick in a restore disk, or install disk or a rescue disk. You can make a rescue disk on anyone's windows 10 computer and burn it to CD/DVD then read how to rescue windows 10 from a rescue disk https://www.howtogeek.com/131907/how-to-create-and-use-a-recovery-drive-or-system-repair-disc-in-windows-8/ or 10 once boot you want the advanced to get to the folder

jimlau
jimlau Question owner
more options

I have no trouble finding the profiles folder. What do I do with it? I removed the profile that comes with Firefox when first installing it and replaced it with my previous profile folder. Then I hit refresh, but my bookmarks do not show when I re-launch Firefox.

What am I doing wrong?

thanks.


Pkshadow said

Oh.I posted my answer to you some where else... This should work maybe: Start Button or %APPDATA%\Mozilla\Firefox\Profiles\ Long answer and more https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data to refresh Firefox https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings