This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I changed my Google password. Now my Thunderbird won't accept the new password. I don't remember what the old password was, so I can't change back. Help?

more options

We had received an alert from Google on my wife's Thunderbird account. We share the same Google account, but have different email accounts on Thunderbird. Anyway, the alert advised that we should visit the Google site, log in to our account, and update/change what ever needed to be changed for our security. Our password for Google had not been changed in some time, so I changed the Google password. Now, whenever I try to change the password in Thunderbird, I get a message saying that it was not accepted. Any suggestions? Any help at all would be very much appreciated. Thanks, owa

We had received an alert from Google on my wife's Thunderbird account. We share the same Google account, but have different email accounts on Thunderbird. Anyway, the alert advised that we should visit the Google site, log in to our account, and update/change what ever needed to be changed for our security. Our password for Google had not been changed in some time, so I changed the Google password. Now, whenever I try to change the password in Thunderbird, I get a message saying that it was not accepted. Any suggestions? Any help at all would be very much appreciated. Thanks, owa

Chosen solution

If you still can access the Gmail account via the Webmail (your browser) it is Ok.

Just make sure TB is updated since there were issues with older versions.

look around the forum.

Ler a resposta no contexto 👍 0

All Replies (1)

more options

Chosen Solution

If you still can access the Gmail account via the Webmail (your browser) it is Ok.

Just make sure TB is updated since there were issues with older versions.

look around the forum.