This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

"Unresponsive script" when showing unified inbox

  • 2 respostas
  • 1 has this problem
  • 4 views
  • Last reply by G-Wiz

more options

Thuderbird has just begun to crash when I switch to Unified inbox view. The windows goes black and white and freezes for about 2 minutes. Then I get a message about an unresponsive script (chrome://messenger/content/folderPane.js:628).

This only happens if I select the unified view, otherwise it is responsive as ever.

Thunderbird 52.4.0 (64bit) Ubuntu 16.04 LTS

Thuderbird has just begun to crash when I switch to Unified inbox view. The windows goes black and white and freezes for about 2 minutes. Then I get a message about an unresponsive script (chrome://messenger/content/folderPane.js:628). This only happens if I select the unified view, otherwise it is responsive as ever. Thunderbird 52.4.0 (64bit) Ubuntu 16.04 LTS

Wayne Mery modificouno o

All Replies (2)

more options

I have been getting this message when permanently deleting a large number of emails without sending them to trash. Notice it mentions "folderPane.js" so I figure it relates to the the "view". I went into View->Layout and unchecked "Message Pane" which displays a preview of the current message.

The problem instantly went away - hundreds of eMails deleted immediatly with no delay at all.

Don't know why this worked. I speculate that it has something to do with the eMail content invoking a Chrome browser feature to display something when it is deleted. But I don't know.