This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Webmail with Comcast.net (Xfinity) no longer works after update, but it works on Google Chrome

more options

After signing into xfinity (comcast) you can select to go to their mail via connect.xfinity.com which takes you to their email web app. It was working fine with the previous version of Firefox, been using it for years. It will load other emails, such as secondary email, but my primary personal email throws an error, unable to connect to server try again later. I contacted Xfinity support and they asked me to try another browser. I tried under Google Chrome and it works.

After signing into xfinity (comcast) you can select to go to their mail via connect.xfinity.com which takes you to their email web app. It was working fine with the previous version of Firefox, been using it for years. It will load other emails, such as secondary email, but my primary personal email throws an error, unable to connect to server try again later. I contacted Xfinity support and they asked me to try another browser. I tried under Google Chrome and it works.

FriendlyFire1104 modificouno o

All Replies (1)

more options

This issue has been resolved.