Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Bug compactage dossier

  • 1 resposta
  • 1 has this problem
  • 1 view
  • Last reply by Toad-Hall

Katola
Katola
more options

Voici un message récurrent alors que j'ai fait le ménage partout... Le dossier « Courrier entrant » ne peut être compacté à cause d’une erreur d’écriture. Vérifiez qu’il reste assez d’espace disque et que vous possédez le droit

Merci d'avance pour votre réponse.

Voici un message récurrent alors que j'ai fait le ménage partout... Le dossier « Courrier entrant » ne peut être compacté à cause d’une erreur d’écriture. Vérifiez qu’il reste assez d’espace disque et que vous possédez le droit Merci d'avance pour votre réponse.

Chosen solution

re: The "Incoming mail" folder can not be compacted due to a writing error. Make sure there is enough disk space and you have the right permissions'

There could be a couple of reasons, but if the Inbox is corrupted then you may start to lose emails.

Please do the following:

  • Move all wanted good emails out of the 'Inbox' and into other suitable folders for organising and storage. Do not put in a subfolder of Inbox.

When you have moved everthing you want to keep.....

Make hidden files and folders visible:

In Thunderbird

  • Help > Troubleshooting Information
  • click on 'show folder' button

a new window opens showing the contents of your profile name folder.

  • Close Thunderbird now this is important.

Pop mail accounts are kept in the 'Mail' folder. Imap mail accounts are kept in the 'ImapMail' folder.

Assuming this a POP mail account

  • click on 'Mail' folder
  • click on pop mail account name folder

Delete these files: 'Inbox' mbox file with no extension - this contains emails, but in your case you have moved everything you want to keep. 'Inbox.msf' file. This is just an indexing record of the 'Inbox' file.

  • Close window - top right x
  • Start Thunderbird.

A new 'Inbox' and 'Inbox.msf' file will be created.

Ler a resposta no contexto 👍 0

All Replies (1)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

Chosen Solution

re: The "Incoming mail" folder can not be compacted due to a writing error. Make sure there is enough disk space and you have the right permissions'

There could be a couple of reasons, but if the Inbox is corrupted then you may start to lose emails.

Please do the following:

  • Move all wanted good emails out of the 'Inbox' and into other suitable folders for organising and storage. Do not put in a subfolder of Inbox.

When you have moved everthing you want to keep.....

Make hidden files and folders visible:

In Thunderbird

  • Help > Troubleshooting Information
  • click on 'show folder' button

a new window opens showing the contents of your profile name folder.

  • Close Thunderbird now this is important.

Pop mail accounts are kept in the 'Mail' folder. Imap mail accounts are kept in the 'ImapMail' folder.

Assuming this a POP mail account

  • click on 'Mail' folder
  • click on pop mail account name folder

Delete these files: 'Inbox' mbox file with no extension - this contains emails, but in your case you have moved everything you want to keep. 'Inbox.msf' file. This is just an indexing record of the 'Inbox' file.

  • Close window - top right x
  • Start Thunderbird.

A new 'Inbox' and 'Inbox.msf' file will be created.