This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

I Downloaded beta, did not enjoy it as when i t, installed normal but still picks up on beta help

  • 1 resposta
  • 1 has this problem
  • 20 views
  • Last reply by Toad-Hall

maxieart
maxieart
more options

Hi i downloaded beta version, did not enjoy the fact when i forwarded or replied to messages it had long info unnecessary for my clients to see, uninstalled it , installed normal thunderbird, but it still picks up on beta. how do i stop this as its really long process to always have to delete forward info etc before sending.

thanks

Hi i downloaded beta version, did not enjoy the fact when i forwarded or replied to messages it had long info unnecessary for my clients to see, uninstalled it , installed normal thunderbird, but it still picks up on beta. how do i stop this as its really long process to always have to delete forward info etc before sending. thanks

Chosen solution

re :i forwarded or replied to messages it had long info unnecessary for my clients to see,

Sounds like you were using full headers instead of normal. 'Menu icon' > 'View' > 'Headers' > 'Normal'

But if really want to get rid of thunderbird and reinstall a fresh.... Suggest you uninstall 'Mozilla Thunderbird' program. You can do via 'Control Panel' > 'Programs & Features' Select 'Mozilla thunderbird and click on uninstall button. Or navigate to where folder is stored , selct 'Mozilla Thunderbird' and click on 'Delete' If Windows 32 bit:

  • C:\Program Files\Mozilla Thunderbird

If windows 64 bit:

  • C:\Program Files (x86)\Mozilla Thunderbird

Then download fresh copy from here, choosing preferd language and install.

Ler a resposta no contexto 👍 0

All Replies (1)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

Chosen Solution

re :i forwarded or replied to messages it had long info unnecessary for my clients to see,

Sounds like you were using full headers instead of normal. 'Menu icon' > 'View' > 'Headers' > 'Normal'

But if really want to get rid of thunderbird and reinstall a fresh.... Suggest you uninstall 'Mozilla Thunderbird' program. You can do via 'Control Panel' > 'Programs & Features' Select 'Mozilla thunderbird and click on uninstall button. Or navigate to where folder is stored , selct 'Mozilla Thunderbird' and click on 'Delete' If Windows 32 bit:

  • C:\Program Files\Mozilla Thunderbird

If windows 64 bit:

  • C:\Program Files (x86)\Mozilla Thunderbird

Then download fresh copy from here, choosing preferd language and install.

Toad-Hall modificouno o