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why do I have to restart thunderbird several times per day to fix stalls?

  • 3 respostas
  • 1 has this problem
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  • Last reply by megabill42

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During the day, every day, thunderbird stalls. A spinning circle is displayed and new messages cannot be read. The only way I have found to be able to read the new messages is to close thunderbird and restart it. Unfortunately, this is not a permanent fix and a variable number of minutes/hours later I have to do this again.

During the day, every day, thunderbird stalls. A spinning circle is displayed and new messages cannot be read. The only way I have found to be able to read the new messages is to close thunderbird and restart it. Unfortunately, this is not a permanent fix and a variable number of minutes/hours later I have to do this again.

Chosen solution

None of the other steps had any effect. However, renaming global-messages-db.sqlite seems to have resolved the problems.

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BTW, I do IT support for a number of businesses (my company is an MSP) and several customer contacts have reported the same behavior.

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See if you can isolate the causes by working through this comprehensive list:

https://wiki.mozilla.org/Thunderbird:Testing:Memory_Usage_Problems

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Chosen Solution

None of the other steps had any effect. However, renaming global-messages-db.sqlite seems to have resolved the problems.