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How can I download a new, uncorrupted version of Thunderbird

  • 2 respostas
  • 1 has this problem
  • 3 views
  • Last reply by shearwater1

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Hi, I was trying to move my Thunderbird information to a new linux OS. I uploaded all the Thunderbird information to Google Drive and then downloaded to the new OS. I installed a new version of Thunderbird and, by mistake, I erased the Thunderbird folder on the new installation. Now when I try to open it I only get this message: "Your Thunderbird profile cannot be loaded. It may be missing or inaccessible." I erased this installation and downloaded another, but when I tried to open it, the message "Your Thunderbird profile cannot be loaded. It may be missing or inaccessible", would appear again, although it was a new install. I tried downloading it through package manager, cli and in different browsers, but the result it is always the same. How can I solve this? Thanks for all the help.

Hi, I was trying to move my Thunderbird information to a new linux OS. I uploaded all the Thunderbird information to Google Drive and then downloaded to the new OS. I installed a new version of Thunderbird and, by mistake, I erased the Thunderbird folder on the new installation. Now when I try to open it I only get this message: "Your Thunderbird profile cannot be loaded. It may be missing or inaccessible." I erased this installation and downloaded another, but when I tried to open it, the message "Your Thunderbird profile cannot be loaded. It may be missing or inaccessible", would appear again, although it was a new install. I tried downloading it through package manager, cli and in different browsers, but the result it is always the same. How can I solve this? Thanks for all the help.

All Replies (2)

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Using a file manager or command line, delete ~/.thunderbird/profiles.ini. Then try again to start Thunderbird.

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~/.thunderbird/profiles.ini. dont find this file anywhere!