Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Firefox sometimes does not load a page unless I open it in another tab or duplicate a tab

  • 1 resposta
  • 1 has this problem
  • 1 view
  • Last reply by Scribe

rammara
rammara
more options

Greetings, this problem is a bit difficult to explain, here's what happens:

When I start Firefox, it sometimes just shows that the page is loading and it takes forever. If I open the same link in a new tab, it loads but when I try to refresh it in the first page, the page still does not load. It happens on every other tab (the first tab loads the page, the second - does not, then the third one loads again, etc). Sometimes it loads fine, sometimes I have to restart it. I can also fix loading when I duplicate a tab. Sometimes it works and sometimes it doesn't This inconsistent behavior makes it difficult to describe the steps to reproduce the situation. I have: ghostery, adblock and umatrix, open image in a new tab and a tineye addons, that's all.

Greetings, this problem is a bit difficult to explain, here's what happens: When I start Firefox, it sometimes just shows that the page is loading and it takes forever. If I open the same link in a new tab, it loads but when I try to refresh it in the first page, the page still does not load. It happens on every other tab (the first tab loads the page, the second - does not, then the third one loads again, etc). Sometimes it loads fine, sometimes I have to restart it. I can also fix loading when I duplicate a tab. Sometimes it works and sometimes it doesn't This inconsistent behavior makes it difficult to describe the steps to reproduce the situation. I have: ghostery, adblock and umatrix, open image in a new tab and a tineye addons, that's all.

All Replies (1)

Scribe
Scribe
more options

Hi, hold down the Shift key when you start Firefox to start in Safe Mode. More - Diagnose Firefox issues using Troubleshoot Mode.

If it works in Safe Mode, disable any theme or extensions - 3-bar menu > Add-ons > Themes/Extensions and restart Firefox; then if it's OK, re-enable them one by one until you find the culprit. You may need to restart Firefox after enabling some extensions.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!