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Clicking links causes loading, but doesn't open link

  • 3 respostas
  • 1 has this problem
  • 5 views
  • Last reply by Brodio

Brodio
Brodio
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Sometimes when I click on a link, I get a loading icon on the tab, but when it finishes it doesn't take me to the linked page; it stays on the same page so I have to click the link a second time to make it work. If it happens when opening a new tab, I get a blank tab and I have to click on the address bar and press Enter to make it work.

I'm also experiencing some other general slowness which I think might be related - pages loading slowly, search bars not showing suggestions, images/thumbnails slow to load, etc.

I've had this problem before, but I can't remember how I solved it, and I don't think it went away on its own.

Sometimes when I click on a link, I get a loading icon on the tab, but when it finishes it doesn't take me to the linked page; it stays on the same page so I have to click the link a second time to make it work. If it happens when opening a new tab, I get a blank tab and I have to click on the address bar and press Enter to make it work. I'm also experiencing some other general slowness which I think might be related - pages loading slowly, search bars not showing suggestions, images/thumbnails slow to load, etc. I've had this problem before, but I can't remember how I solved it, and I don't think it went away on its own.

Brodio modificouno o

All Replies (3)

Shadow110
Shadow110
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REFRESH INSTRUCTIONS Hi, please try a Refresh but Note that this does more than uninstalling and re-installing does. Normal uninstalling does not remove some preferences which may have become corrupt. Please Refresh but do this 1st: Delete your Cookies and Cache and TEST.

then

TEST....... If no issues then Extensions which need to be added back in 1 at a time and tested ..... Or it is your Profile : Make a new one and test ...:

If is your Profile :

Note: Any customization will revert back to default, you will also need to reinstall Extensions.

Please let us know if this solved your issue or if need further assistance.

Shadow110
Shadow110
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You may want to update to Firefox 60 first. https://support.mozilla.org/en/kb/update-firefox-latest-version

Brodio
Brodio Question owner
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Updated to 60, things seem to be better. I'll keep a note of this information for future reference. Thanks very much.

EDIT: Sorry, spoke too soon. Will keep trying but might need further assistance.

I have created a new profile, and I still seem to be having problems. Do I need to delete the old profile?

Brodio modificouno o