This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

In a recent computer crash, I lost all the messages in local folders. How do I back up these folders?

obrmd
obrmd
more options

A Microsoft update crashed my computer and the OS (W10) had to be reloaded. All my files, photographs and documents survived, programmes had to be reloaded; but I lost all my Local Folders in Thunderbird. The messages in the InBox survived. I should have backed up these folders, and will now do so, but how?

A Microsoft update crashed my computer and the OS (W10) had to be reloaded. All my files, photographs and documents survived, programmes had to be reloaded; but I lost all my Local Folders in Thunderbird. The messages in the InBox survived. I should have backed up these folders, and will now do so, but how?

All Replies (3)

user01229325
user01229325
more options

https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data

obrmd
obrmd Question owner
more options

I just wanted a simple guide to backing up my local folders. Since the computer crash, I have repopulated these folders and do not wish to lose them again

user01229325
user01229325
more options

If copying one file is not simple enough for you I do not know what else to suggest.