Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How to delete items in dropdown menus?

more options

If I make a mistake and enter a user name incorrectly it still appears in the drop down menu along with the correct one. In the past I have been able to highlight the incorrect one and press delete but this no longer happens. So how do I get rid of them?

If I make a mistake and enter a user name incorrectly it still appears in the drop down menu along with the correct one. In the past I have been able to highlight the incorrect one and press delete but this no longer happens. So how do I get rid of them?

Chosen solution

You can use these steps to remove saved items from an autocomplete drop-down list.

  1. click the (empty) input field on the web page to open the drop-down list
  2. highlight an entry in the drop-down list with cursor Down key
    do not click the mouse or press the Enter key
  3. press the Delete key (on Mac: Shift+Delete) to delete the highlighted entry

Note that hovering with the mouse no longer works.

Ler a resposta no contexto 👍 1

All Replies (4)

more options

With the incorrect entry highlighted, try using { Ctrl + Delete }. Does that work?

more options

I am using Windows 10, does that make a difference?

more options

Chosen Solution

You can use these steps to remove saved items from an autocomplete drop-down list.

  1. click the (empty) input field on the web page to open the drop-down list
  2. highlight an entry in the drop-down list with cursor Down key
    do not click the mouse or press the Enter key
  3. press the Delete key (on Mac: Shift+Delete) to delete the highlighted entry

Note that hovering with the mouse no longer works.

more options

Thank you for the information, it solved the problem, will keep it for future use.