This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Thunderbird stops responding and can't be closed

  • 1 resposta
  • 1 has this problem
  • 3 views
  • Last reply by Wayne Mery

BarkingTrout
BarkingTrout
more options

Running Thunderbird 5 (updated June 10) on Windows 7, fully updated. Thunderbird stops responding to any attempt to read or retrieve mail and the (Not Responding) status is appended to the title. In Task Manager, I attempt to stop the Thunderbird.exe process, but that is not successful - command is simply ignored. I have gotten it to stop once by rebooting, but I won't go through this every day. any thoughts? Thanks.

Running Thunderbird 5 (updated June 10) on Windows 7, fully updated. Thunderbird stops responding to any attempt to read or retrieve mail and the (Not Responding) status is appended to the title. In Task Manager, I attempt to stop the Thunderbird.exe process, but that is not successful - command is simply ignored. I have gotten it to stop once by rebooting, but I won't go through this every day. any thoughts? Thanks.

All Replies (1)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Please go through the initial steps at https://wiki.mozilla.org/Thunderbird:Testing:Memory_Usage_Problems and tell us what you learn.