This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Sound on video sites (Netflix/YouTube) plays slightly slower than video, & often comes out crackly; speed catches up by pausing media playback; help!

  • 1 resposta
  • 0 have this problem
  • 12 views
  • Last reply by Shadow110

RTEl
RTEl
more options

Hello! When I play video (netflix, youtube, other streaming services), I get a lag between sound & video. Additionally, the audio itself is usually crackly, even if I download mp3 versions of audfiobooks from YouTube, which often have garbled parts. Pressing the "pause" button for videos allows the sound & vid to resynch, but doesn't really affect the crackly/garbling problem. I am not savvy to computer fixing, but I'm not an imbecile, either. Thank you.

Hello! When I play video (netflix, youtube, other streaming services), I get a lag between sound & video. Additionally, the audio itself is usually crackly, even if I download mp3 versions of audfiobooks from YouTube, which often have garbled parts. Pressing the "pause" button for videos allows the sound & vid to resynch, but doesn't really affect the crackly/garbling problem. I am not savvy to computer fixing, but I'm not an imbecile, either. Thank you.

All Replies (1)

Shadow110
Shadow110
more options

Hi, does this happen with other browsers or media players ? See if anything in these is useful : VIDEO AUDIO