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My spam folder is missing.

  • 3 respostas
  • 1 has this problem
  • 2 views
  • Last reply by Geriib

Geriib
Geriib
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My spam folder is not only missing from the folder view under my IMAP e-mail name but it is also missing from the 'subscribe' folder listing. Yesterday when I opened Thunderbird 'Bulk Mailings' appeared which was never there before and spam was gone. How do I get the spam folder back?

My spam folder is not only missing from the folder view under my IMAP e-mail name but it is also missing from the 'subscribe' folder listing. Yesterday when I opened Thunderbird 'Bulk Mailings' appeared which was never there before and spam was gone. How do I get the spam folder back?

All Replies (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
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Bulk is a folder that up until now I had only heard used in yahoo mail accounts and those provided by ISP's that contracted with Yahoo to provide email. Having said that with AOL and Verizon in the same business, they could be adopting the yahoo peculiarities as well.

Perhaps you mail provider has changed suppliers.

Geriib
Geriib Question owner
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The spam folder exists in my mail account on AOL.com where spam items are still being directed to that folder. The problem is that it does not exist in my account on Thunderbird.

Geriib
Geriib Question owner
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I neglected to mention that my husband also uses Thunderbird to access AOL mail and his spam folder is where it is supposed to be.