HOW DO I PUT SIGNATURES ON A REPLY
I'm using T-bird 60.3.0 (32 bit) on WIn 10 and when composing or forwarding messages, I have my signature as expected. Whey replying to a message however no signature appears at the top or bottom of the message. I've verified the Tools, Account Settings, Composition & Addressing has the "Include signature for replies" checked for all my email accounts. This is the case for just clicking the Reply button or Shift-Click the Reply button. I'm wondering if anyone else is having this issue or knows of a mitigation?
All Replies (9)
Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.
Thank you for your quick response Matt. I've disabled all of my add-ons, including Lightening, shutdown T-bird, waited a few seconds, then restated.
I'm seeing some odd results. If I click on the Reply button to the email I got from Mozilla Support Forum with your message, the reply has my signature and the formatting shows your message. With other messages, when I click on the Reply button lose their formatting and have the ">" prepended to each line of text and there is no signature anywhere in the reply. If I take the same message and do Shift-Reply, the reply message is formatted correctly, but no signature is present.
Most confusing and annoying.
holding shit forces plain text or HTML message editing (the reverse of what you have set in preferences.)
I suggested safe mode. That is NOT the same as disabling add-ons and themes.
>> is the usual plain text message previous message quoting style HTML used vertical coloured lines.
Set the reply location to before the quoted text and the the signature location below it to :below my reply" Ensure the include signature in forwards is set.
Scroll to the bottom of the account list to "Outgoing server (SMTP) do you have more than one SMTP server configured for the relevant mail account?
I Think the issue is one where you are replying with two different SMTP servers and each has it's own configuration so the signature and text are handled according to the outgoing server used.
Please add the troubleshooting information to your post To find the Troubleshooting information:
- Open Help (or click on three-line-icon and select Help)
- Choose Troubleshooting Information
- Use the button Copy to clipboard to select all. Do not check box "Include account names"!
- Paste this in your post.
The behavior may be related to messages stored in local folders. I just noticed that the message from Mozilla Support is still in the in-box, while the other messages I'm replying to that don't get the signature and have ">" prepended are in local folders (plain text format?). This may be a coincidence. The messages in the local folders are formatted in the original form (HTML format?) when I use Shift-Reply, but get no signature.
Text based messages, such as ones from Cygwin, get a signature when I click "Reply" and are formatted without the ">" prepended (HTML format?), using the Shift-Reply the message has the prepended ">" characters and a signature (plain text?). It almost seems that if the original message is HTML, clicking on Reply will make the reply plain text, while if the message is plain text, Reply will use HTML formatting. Very strange.
Scroll to the bottom of the account list to "Outgoing server (SMTP) do you have more than one SMTP server configured for the relevant mail account? {snip} Please add the troubleshooting information to your post To find the Troubleshooting information: Open Help (or click on three-line-icon and select Help) Choose Troubleshooting Information Use the button Copy to clipboard to select all. Do not check box "Include account names"! Paste this in your post.I will try again to get information and answers.
Application Basics
Name: Thunderbird Version: 60.4.0 Build ID: 20181217101353 Update Channel: release User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:60.0) Gecko/20100101 Thunderbird/60.4.0 OS: Windows_NT 10.0 Multiprocess Windows: 0/0 (Disabled) Web Content Processes: Stylo: content = true (enabled by default), chrome = true (enabled by default) Enterprise Policies: Google Key: Missing Mozilla Location Service Key: Missing Safe Mode: false
Mail and News Accounts
account1:
INCOMING: account1, , (none) Local Folders, plain, passwordCleartext
account2:
INCOMING: account2, , (nntp) free.xsusenet.com:119, plain, passwordCleartext
OUTGOING: , smtp.comcast.net:587, alwaysSTARTTLS, passwordCleartext, true
account3:
INCOMING: account3, , (imap) imap.comcast.net:993, SSL, passwordCleartext
OUTGOING: , smtp.comcast.net:587, alwaysSTARTTLS, passwordCleartext, true
account4:
INCOMING: account4, , (pop3) inbound.att.net:995, SSL, passwordCleartext
OUTGOING: , outbound.att.net:465, SSL, passwordCleartext, true
account5:
INCOMING: account5, , (imap) mail.ds.net:993, SSL, passwordCleartext
OUTGOING: , mail.ds.net:465, SSL, passwordCleartext, true
account6:
INCOMING: account6, , (nntp) news.mozilla.org:119, plain, passwordCleartext
OUTGOING: , smtp.comcast.net:587, alwaysSTARTTLS, passwordCleartext, true
Crash Reports for the Last 3 Days
All Crash Reports
Extensions
Name
Version
Enabled
ID
Advanced Unread Folders
2.4
true
fp-unread@mozilla.kewis.ch
Attach from Clipboard
1.0.2
true
clipboard@ganss.org
Auto Resize Image
1.1.0
true
AutoResizeImage@gmail.com
Auto Save Drafts Folders
0.3.0
true
asdf@d.lech
Awesome Auto Archive
0.8
true
awsomeautoarchive@opera.wang
Duplicate Contacts Manager
1.1
true
duplicateContactsManager@ddvo.net
Emoji
1.5.8
true
emoji@ganss.org
Enigmail
2.0.9
true
{847b3a00-7ab1-11d4-8f02-006008948af5}
Expression Search / Google Mail UI
1.3
true
{03EF8A6E-C972-488f-92FA-98ABC2C9F8B9}
Forward
0.19
true
forward@mozdev.org
Gantt View
1.0.0.60
true
{1510928E-A4FA-43C2-A9AF-99E521B90BC5}
Grammar Checker
0.8.4
true
grammarchecker@codedgers.com
Hyperactive
2018.08.13
true
hyperactive@urihart.addons.mozilla.org
ImportExportTools
3.3.0
true
{3ed8cc52-86fc-4613-9026-c1ef969da4c3}
Lightning
6.2.4
true
{e2fda1a4-762b-4020-b5ad-a41df1933103}
Lightning Invitation Notifier (LIN)
1.4
true
lightninginvitationnotifier@markus.pullmann
LookOut (fix version)
1.2.23
true
lookout@s3_fix_version
Mail Merge
4.12.0
true
mailmerge@example.net
Mail Redirect
0.10.1
true
{CC3C233D-6668-41bc-AAEB-F3A1D1D594F5}
Mailbox Alert
0.18.0
true
{9c21158b-2c76-4d0a-980a-c51fc9cefaa7}
PrintingTools
1.3.0
true
{5e9999c2-ba1d-44b6-bcee-5b30ce37d3b0}
Remind It
2.1a
true
RemindIt@o.marce.free.fr
Remove Duplicate Messages (Alternate)
0.3.17b1
true
{a300a000-5e21-4ee0-a115-9ec8f4eaa92b}
Reply As Original Recipient
1.1
true
replyasoriginalrecipient@qiqitori.com
Reply to Multiple Messages
1.0.5
true
reply-to-multiple-messages@kamens.us
Security Settings from Address Book
2.0.1
true
securitysettingsfromaddressbook@gwu.at
Send Later
6.4.6
true
sendlater3@kamens.us
Send Later Button
1.3.1
true
sendlaterbutton@thunderbird-mail.de
Sensitivity Header
0.2
true
sensitivity_header_management@ff_bob.bob
Stop Ignoring Reply:To
1.2
true
stopignoringreplyto@gelvins.com
ThunderHTMLedit
2.0.0
true
jorgk@thunderHTMLedit
Xpunge
0.7.1
true
{786abda0-fd14-d247-bf69-38b2fc18491b}
Security Software
Type: Name
Antivirus: Avast Antivirus
Antispyware: Avast Antivirus
Firewall: Avast Antivirus
Graphics
Features
Compositing: Direct3D 11 (Advanced Layers)
Asynchronous Pan/Zoom: none
WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000c2e0)
EGL_VERSION: 1.4 (ANGLE 2.1.0.f474fbb607e0) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses
WebGL 1 Driver Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Direct3D11 vs_5_0 ps_5_0)
WebGL 1 Driver Version: OpenGL ES 2.0 (ANGLE 2.1.0.f474fbb607e0)
WebGL 1 Driver Extensions: GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object
WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_frag_depth EXT_sRGB EXT_shader_texture_lod EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context
WebGL 2 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000c2e0)
EGL_VERSION: 1.4 (ANGLE 2.1.0.f474fbb607e0) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_plat
Sorry, but there doesn't seem to be a way to attach this information as a file.
P.S. Is there any way to always force HTML formatting in all replies?