This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox randomly hangs and crashes. I need to force quit and restart

  • 2 respostas
  • 1 has this problem
  • 1 view
  • Last reply by nocode

more options

Linux Mint 18

$ uname -a Linux mycomputer 4.15.0-39-generic #42-Ubuntu SMP Tue Oct 23 15:48:01 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux

$ firefox --version Mozilla Firefox 63.0.3

I was recently experiencing slow load and the spinning wheel and recently disabled hardware acceleration. However, since then, my browser hangs and requires a force quit of Firefox. I'll re-launch FF and restore my session and everything is fine. I'm not exactly sure what settings I can send to you. I have some crash reports, but they are probably because I force close the application.

Linux Mint 18 $ uname -a Linux mycomputer 4.15.0-39-generic #42-Ubuntu SMP Tue Oct 23 15:48:01 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux $ firefox --version Mozilla Firefox 63.0.3 I was recently experiencing slow load and the spinning wheel and recently disabled hardware acceleration. However, since then, my browser hangs and requires a force quit of Firefox. I'll re-launch FF and restore my session and everything is fine. I'm not exactly sure what settings I can send to you. I have some crash reports, but they are probably because I force close the application.

All Replies (2)

more options

So this happened again and I opened `htop` to see my resource usage and Firefox was hovering at 100% on one CPU. I have an i7 with 16 GB of RAM and had 9 tabs opened (3 pinned) with 3 different container profiles.

more options

Does anyone know what I can do to troubleshoot? This is still happening