This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Computers not Synching - and how will it know which Computer to synch to when it does?

  • 3 respostas
  • 1 has this problem
  • 40 views
  • Last reply by FredMcD

RichCPA
RichCPA
more options

Sync symbol shows up to date on my laptop and my desktop.. But the items I have chosen to synch -- for now only "Open Tabs" are not identical. Furthermore I am fundamentally confused as to how FF will decide which computer is "primary." In other words if I have Bookmarks in Computer A and B and I want A to prevail -- how do I set that up? What am I missing here?

Sync symbol shows up to date on my laptop and my desktop.. But the items I have chosen to synch -- for now only "Open Tabs" are not identical. Furthermore I am fundamentally confused as to how FF will decide which computer is "primary." In other words if I have Bookmarks in Computer A and B and I want A to prevail -- how do I set that up? What am I missing here?

All Replies (3)

FredMcD
FredMcD
more options

RichCPA said

. . . how FF will decide which computer is "primary."

With sync, there is no master or primary. Any changes on one member of the sync is sent to all others.

Type about:accounts<enter> in the address bar. [57+] https://accounts.firefox.com/settings

Make sure what you want to sync is selected.

https://support.mozilla.org/en-US/kb/how-do-i-set-sync-my-computer Sync your bookmarks, history, passwords, add-ons and open tabs with another copy of Firefox. Learn how to set up Sync.

https://support.mozilla.org/en-US/kb/how-do-i-choose-what-types-information-sync-firefox We'll show you how to choose which types of information (bookmarks, history, add-ons, and passwords) to share across all your devices through Firefox Sync.

https://support.mozilla.org/en-US/kb/firefox-sync-troubleshooting-and-tips


https://support.mozilla.org/en-US/kb/sync-firefox-bookmarks-and-browsing-history-iOS Sync your passwords, history, tabs and other browsing information across your iOS, Android and desktop computers with Firefox Accounts.

RichCPA
RichCPA Question owner
more options

Thank you Fred.

It now seems to be synching bookmarks and history, but not open tabs

FredMcD
FredMcD
more options

I called for more help.

We need to look at the sync logs. On the profile that is not syncing properly, type about:sync-log<enter> in the address bar.

Open the last file created and Copy its contents Now Paste it into this forum.

If the file is too large;


Open a text / word program and load the file. Left-click once. Now <Control> A to highlight everything, then <Control> C to copy it.

Next, have your web browser go to; https://pastebin.com/

Paste <Control> P the content of the file in the window. Note: On the bottom, fill out the boxes as best you can.

Now press Create A New Paste. The page will reload. Copy the new web address, and post it here.