Can't log out of website
I tried to log out of a website but found myself still logged in. Tried to log out several times, even closed Firefox and restarted, but was still logged in. I complained to the site's web support folks who pointed the finger at my browser. I tried the site with Safari and, sure enough, was logged out. If Firefox is the culprit what do I have to do to ensure I can log out of any site I visit? Thanks.
All Replies (1)
Your ‘logged-in’ status is stored in special cookies. If the cookie is removed, you are logged out.
Many site issues can be caused by corrupt cookies or cache.
Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.
- Cookies; Delete cookies to remove the information websites have stored on your computer {web link}
- Cache; How to clear the Firefox cache {web link}
If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.
A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?
While you are in safe mode;
Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.
How to disable Hardware Acceleration {web link}