This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

authentication code , backup code

  • 1 resposta
  • 1 has this problem
  • 1 view
  • Last reply by christ1

user309223474655178655672005470322834553434
user309223474655178655672005470322834553434
more options

My device is lost after I buy new device i login my Firefox account but asking authentication code but I lost my old device also lost my backup code now what to do ?

My device is lost after I buy new device i login my Firefox account but asking authentication code but I lost my old device also lost my backup code now what to do ?

All Replies (1)

christ1
christ1
  • Top 25 Contributor
more options

Presumably you didn't set up a recovery code either, so you'll have to start from scratch with a new Firefox account. Make sure to keep your backup codes this time. They are there for a reason.