This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How should I know if my new window is actually a Private window?

  • 2 respostas
  • 1 has this problem
  • 21 views
  • Last reply by cor-el

more options

The blue mask icon no longer shows in the upper right hand corner of the window when I select the Private Window. Is there something wrong? Or is this just something you dropped from the process or changed?

If I have a problem, what do I do about it?

The blue mask icon no longer shows in the upper right hand corner of the window when I select the Private Window. Is there something wrong? Or is this just something you dropped from the process or changed? If I have a problem, what do I do about it?

Chosen solution

Hello BobMuench,

Would you please check to see if you're not in permanent Private Browsing mode :

Options => Privacy & Security => under 'History' choose 'Use custom settings for history' and if the box 'Always use private browsing mode' is checked, then you are in permanent private browsing mode. In permanent private browsing mode you won't see that mask.

Ler a resposta no contexto 👍 0

All Replies (2)

more options

Chosen Solution

Hello BobMuench,

Would you please check to see if you're not in permanent Private Browsing mode :

Options => Privacy & Security => under 'History' choose 'Use custom settings for history' and if the box 'Always use private browsing mode' is checked, then you are in permanent private browsing mode. In permanent private browsing mode you won't see that mask.

more options

If you open a new tab in this window then it should be labeled "Private Browsing".