This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Unsubscribe fails

  • 4 respostas
  • 1 has this problem
  • 3 views
  • Last reply by ColinWG

ColinWG
ColinWG
more options

Need to unsubscribe an email address from Mozilla Firefox newsletters.

Unsubscribe fails.

Emails are from exacttarget.com

They are KNOWN SPAMMERS who refuse to honor unsubscribe requests.

I am the mail administrator.

I would really hate to have to add another block in my list.

Need to unsubscribe an email address from Mozilla Firefox newsletters. Unsubscribe fails. Emails are from exacttarget.com They are KNOWN SPAMMERS who refuse to honor unsubscribe requests. I am the mail administrator. I would really hate to have to add another block in my list.

All Replies (4)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

This does not sound like an issue with Firefox, but is something that you would need to address with that site seperately. I can recomend not unsubcribing to spam as (unlike legitimate promotional email) it can often prompt more junk mail to be sent to you.

FredMcD
FredMcD
more options

Some e-mail providers have the option to sort incoming mail. Contact your e-mail provider for help.

Go here and register for protection for your e-mail and phones; https://www.donotcall.gov/ The National Do Not Call Registry

ColinWG
ColinWG Question owner
more options

Seburo said

Hi This does not sound like an issue with Firefox, but is something that you would need to address with that site seperately.

The spam started with using the firefox option to synchronize your browsing across multiple devices by creating a firefox account.

That makes this a firefox issue.

ColinWG
ColinWG Question owner
more options

FredMcD said

Some e-mail providers have the option to sort incoming mail. Contact your e-mail provider for help. Go here and register for protection for your e-mail and phones; https://www.donotcall.gov/ The National Do Not Call Registry

I am not making fun of you or denigrating you in anyway, but the Do Not Call registry is less useful than mammary glands on a warthog.

My phone is on that list and I get 10 to 20 cranks a week.