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My firefox keeps deleting all the information from google,facebook etc and I have to take the two factor authetication every time I shut down my pc.Why?

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  • Last reply by FredMcD

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Every time I turn off my PC firefox seems to forgot that I used a website and every time I use that website again the two factor authentication is on.How can I stop this from happening and do you know why?

Every time I turn off my PC firefox seems to forgot that I used a website and every time I use that website again the two factor authentication is on.How can I stop this from happening and do you know why?

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Profile data can be removed or not recorded in several ways;

  • 1) Running Firefox in Private Mode (nothing is recorded)
  • 2) Privacy settings; (In the address bar, type about:preferences#privacy<enter>)
  • 3) Many disk cleaners and anti-virus type programs can remove data from browsers. Open their settings and have them leave the browsers alone.
  • 4) Mal-ware