This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I am trying to log into my firefox sync account on a new laptop, firefox says that the authorization code I recieved in my email is invalid.

  • 1 resposta
  • 2 have this problem
  • 15 views
  • Last reply by n6ohem

more options

I just got a replacement for my old laptop and I have installed Firefox, I'm trying to log into my sync account but it says that I have an invalid authorization code whenever I try to use the code I get in my email. I've trying both copy/pasting it and typing it out manually and I've resent the email several times and tried those codes, but no matter what it says that the code is invalid.

I just got a replacement for my old laptop and I have installed Firefox, I'm trying to log into my sync account but it says that I have an invalid authorization code whenever I try to use the code I get in my email. I've trying both copy/pasting it and typing it out manually and I've resent the email several times and tried those codes, but no matter what it says that the code is invalid.
Capturas de pantalla anexas

All Replies (1)

more options

Update: I'm trying again two hours later and it now says that my "request was blocked for security reasons" when I try to use the code but I am not receiving any confirmation emails about it unless I press the resend button.