This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Interoffice emails on whitelisted accounts are not going through.

  • 1 resposta
  • 1 has this problem
  • 7 views
  • Last reply by Matt

more options

We are a small company (less than 10 people) and we use Thunderbird to send each other reminders/supply lists, etc. Sometimes, emails will go through, other times nothing. It will show as successfully sending from the sent folder, but will never arrive in the inbox. I've got our company emails white-listed on both Thunderbird as well as our mail server, as well as specific individual rules saying to send anything from specific emails to the inbox. Nothing so far has worked.

We are a small company (less than 10 people) and we use Thunderbird to send each other reminders/supply lists, etc. Sometimes, emails will go through, other times nothing. It will show as successfully sending from the sent folder, but will never arrive in the inbox. I've got our company emails white-listed on both Thunderbird as well as our mail server, as well as specific individual rules saying to send anything from specific emails to the inbox. Nothing so far has worked.

All Replies (1)

more options

the address book is the white list for Thunderbird treating a message as spam, but what you are talking about is completely vanishing. I really doubt that is a Thunderbird issue. More likely to be server side spam rejection, perhaps from a plug in appliance like those some anti virus companies sell.