This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Both Thunderbird and Firefox crash immediatly whenver the file dialog box is opened, no crash reporter.

  • 2 respostas
  • 1 has this problem
  • 2 views
  • Last reply by Wayne Mery

more options

When either Thunderbird or Firefox attempt to open a file dialog box to select a location and file name for print to file, the application closes instantly with no crash reporter. The same happens in Thunderbird whenever I try to save any attachments from an email, as soon as I click "Save", the program crashes abruptly.

When either Thunderbird or Firefox attempt to open a file dialog box to select a location and file name for print to file, the application closes instantly with no crash reporter. The same happens in Thunderbird whenever I try to save any attachments from an email, as soon as I click "Save", the program crashes abruptly.

Wayne Mery modificouno o

All Replies (2)

more options

Hello there Ronb. We have read your message.

Yes the print job refused and no crash report. Not both in Firefox files and also not in Thunderbird?

We try to help you. Greetings Firefox volunteer

https://support.mozilla.org/en-US/kb/fix-printing-problems-firefox https://addons.thunderbird.net/nl/thunderbird/addon/printingtools/

try to use this add-on tool how and see if it is the only one that simply processes jobs?

https://www.cisco.com/c/en/us/support/docs/routers/7500-series-routers/26145-crashes-swforced-troubleshoot.html

Here you can download an external crash reporter in zip file.

scanned for viruses) https://github.com/ravibpatel/CrashReporter.NET/releases


It is one from 2018. Does it still do?

Greetings Firefox volunteer.

День сумо modificouno o

more options

Ron, Does it happen with version 68? https://www.thunderbird.net/en-US/