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Thunderbird not downloading emails sent from web

  • 2 respostas
  • 2 have this problem
  • 39 views
  • Last reply by Arni

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I have imap/smtp setup. when i send emails from thunderbird it get saved in sent folder and on server as well. But when i send emails from web ,thunderbird doesnt retrieve them from the server. In copies and folders i have selected "place a copy in" "sent folder on myname@mydomain.com"

I have imap/smtp setup. when i send emails from thunderbird it get saved in sent folder and on server as well. But when i send emails from web ,thunderbird doesnt retrieve them from the server. In copies and folders i have selected "place a copy in" "sent folder on myname@mydomain.com"

Chosen solution

When you send from webmail, sent messages are copied to Sent, but they won't show up in the Sent folder that is subscribed in TB until TB syncs with the IMAP server. You can force a sync by selecting the folder in TB, or syncing automatically when getting new messages by checking the box 'When getting new messages...' in the folder's Properties (right-click the folder).

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Chosen Solution

When you send from webmail, sent messages are copied to Sent, but they won't show up in the Sent folder that is subscribed in TB until TB syncs with the IMAP server. You can force a sync by selecting the folder in TB, or syncing automatically when getting new messages by checking the box 'When getting new messages...' in the folder's Properties (right-click the folder).

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Problem was the wrong folder. When sending from webmail, emails were copied to folder "sent items" and i wasnt subscribed to it.