We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Strange folders appeared when I run Thunderbird for the 1st time

  • 4 respostas
  • 1 has this problem
  • 3 views
  • Last reply by py.missuri

py.missuri
py.missuri
more options

Hello, When I run Thunderbird for the 1st time I saw these strange folders. Abzuklären, Hohe Priorität, Sonstiges. Having no idea what these folders serve for, I deleted them. But they are still kept in Deleted folder ... and I can't delete them from there. Any ideas ? Thanks

Hello, When I run Thunderbird for the 1st time I saw these strange folders. Abzuklären, Hohe Priorität, Sonstiges. Having no idea what these folders serve for, I deleted them. But they are still kept in Deleted folder ... and I can't delete them from there. Any ideas ? Thanks

All Replies (4)

sfhowes
sfhowes
  • Top 10 Contributor
more options

The names, in English, are Clarify, High Priority, Other. Are these folders created by default by an IMAP account provider? If you right-click the account in the Folder Pane, Subscribe, can you uncheck (unsubscribe) from unwanted folders?

py.missuri
py.missuri Question owner
more options

Yes they were there when I opened Thunderbird for the 1st time. Yes I can uncheck folder in Subscribe options ... but I need these folders (please see attached screenshot). These folders are in English. I wonder how these German names appeared in my system ? I have nothing in German. The problem now - how delete these folder from "Deleted" (please see 2nd screenshot)

sfhowes
sfhowes
  • Top 10 Contributor
more options

The German names could have been set up by default by the mail provider, nothing to do with TB. If you access the account through webmail, you might be able to remove them, or empty the Deleted folder.

py.missuri
py.missuri Question owner
more options

No, I can't see german folders using webmail. Probably due to the fact that my webmail isn't in English, but in French ... at least there is nothing in the folder that corresponds to "Deleted"