This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

The email filters stopped working. The filters log shows status "Could not get folder db".

  • 1 resposta
  • 1 has this problem
  • 7 views
  • Last reply by Matt

more options

I've had a Inbox filters which are forwarding / deleting emails on base of senders adress. They've stopped working few months ago. Trying to run them manually does not bring effect. The filters log shows status: "Could not get folder db".

Every other actions works properly (incoming, sending, deleting etc)

I've had a Inbox filters which are forwarding / deleting emails on base of senders adress. They've stopped working few months ago. Trying to run them manually does not bring effect. The filters log shows status: "Could not get folder db". Every other actions works properly (incoming, sending, deleting etc)

All Replies (1)

more options

Is Thunderbird's profile stored on the default location, or is it on some other drive like a USB or network drive?