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Firefox crashes

Eli02116
Eli02116
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This is error in the Event Viewer: Faulting application name: firefox.exe, version: 72.0.1.7311, time stamp: 0x5e150e8f Faulting module name: ntdll.dll, version: 10.0.18362.418, time stamp: 0x99ca0526 Exception code: 0xc0000005 Fault offset: 0x000000000003b945 Faulting process id: 0x4ff0 Faulting application start time: 0x01d5cae3e01ad48d Faulting application path: C:\Program Files (x86)\Mozilla Firefox\firefox.exe Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll Report Id: b765f298-8ee7-46cd-b8fc-e37b651345a7 Faulting package full name: Faulting package-relative application ID:


Any suggestion?

This is error in the Event Viewer: Faulting application name: firefox.exe, version: 72.0.1.7311, time stamp: 0x5e150e8f Faulting module name: ntdll.dll, version: 10.0.18362.418, time stamp: 0x99ca0526 Exception code: 0xc0000005 Fault offset: 0x000000000003b945 Faulting process id: 0x4ff0 Faulting application start time: 0x01d5cae3e01ad48d Faulting application path: C:\Program Files (x86)\Mozilla Firefox\firefox.exe Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll Report Id: b765f298-8ee7-46cd-b8fc-e37b651345a7 Faulting package full name: Faulting package-relative application ID: Any suggestion?

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
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Please see this: https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support