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Screen tearing in firefox 72.02 Windows 10

  • 5 respostas
  • 1 has this problem
  • 9 views
  • Last reply by c.allen

c.allen
c.allen
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Currently having really bad screen tearing only in Firefox. It happens on every video I watch in the browser. I have updated all drivers including my GPU's. Both my monitors have gsync. I've adjusted the Vsync settings in the nvidia control panel to see if that would correct the issue but it did not. I've also disabled and enabled hardware acceleration. I've went into about:config and adjusted the layers.acceleration.force-enabled to true. I've also ran firefox in safemode and still saw the problem persist. I don't have this problem in Chrome, edge, or any other application.

Here are the system specs.

OS: Windows 10 64bit CPU:AMD Ryzen 3600 RAM 16GB DDR4 3600MHz GPU: GTX 1080ti Mobo: B450

Currently having really bad screen tearing only in Firefox. It happens on every video I watch in the browser. I have updated all drivers including my GPU's. Both my monitors have gsync. I've adjusted the Vsync settings in the nvidia control panel to see if that would correct the issue but it did not. I've also disabled and enabled hardware acceleration. I've went into about:config and adjusted the layers.acceleration.force-enabled to true. I've also ran firefox in safemode and still saw the problem persist. I don't have this problem in Chrome, edge, or any other application. Here are the system specs. OS: Windows 10 64bit CPU:AMD Ryzen 3600 RAM 16GB DDR4 3600MHz GPU: GTX 1080ti Mobo: B450

All Replies (5)

FredMcD
FredMcD
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Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

FredMcD
FredMcD
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Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

c.allen
c.allen Question owner
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Sorry I need to clarify real quick. The screen tearing only appears during full screen videos. Firefox can't screen capture while in full screen as far as I am aware, but standard print screen in windows isn't reflecting this. Everything I researched is that it wont pick it up.

I've already ran firefox in safe mode. It did not stop the issue from occurring.

edit: It occurs in both flash and html5 videos.

c.allen modificouno o

FredMcD
FredMcD
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https://support.mozilla.org/en-US/kb/fix-problems-images-not-show

https://support.mozilla.org/en-US/kb/fix-video-audio-problems-firefox-windows

https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues

https://support.mozilla.org/en-US/kb/html5-audio-and-video-firefox

https://support.mozilla.org/en-US/kb/troubleshoot-issues-with-plugins-fix-problems

https://support.mozilla.org/en-US/kb/warning-unresponsive-plugin

c.allen
c.allen Question owner
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None of those solve my problem. Thanks for attempting to help, but at this point every other browser I've tried works. It's just firefox that screen tears and I'll just use Chrome or brave until the issue is resolved later on.