This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

not auto getting messages

  • 2 respostas
  • 1 has this problem
  • 24 views
  • Last reply by paul171

paul171
paul171
more options

Not auto-downloading emails at start up or every 5 mins per settings: Details (Thunderbird 68.5.0 (64-bit)): > msn.com email address (SSL/TLS or StartTLS both work with normal pwd) > Server Settings: first 3 checked and leave messages on server checked. > Advanced: Inbox for differenct acct: local folders & include this server checked.

If "Get Messages" is clicked then the messages roll in but otherwise they don't appear when Thunderbird is started or every 5 mins.

Not auto-downloading emails at start up or every 5 mins per settings: Details (Thunderbird 68.5.0 (64-bit)): > msn.com email address (SSL/TLS or StartTLS both work with normal pwd) > Server Settings: first 3 checked and leave messages on server checked. > Advanced: Inbox for differenct acct: local folders & include this server checked. If "Get Messages" is clicked then the messages roll in but otherwise they don't appear when Thunderbird is started or every 5 mins.

Chosen solution

Thanks. I created a new profile (RUN: thunderbird.exe -p) and then I copied over the .mab files to retain the autofill db and it's working. Thanks for the help!

Ler a resposta no contexto 👍 0

All Replies (2)

sfhowes
sfhowes
  • Top 10 Contributor
more options

There is a bug where mail isn't fetched at startup if Local Folders is the Default account. Normally, this isn't possible, but may be a leftover from when the Manually sort folders add-on was installed. Check also the setting 'Include this server when getting new mail' in Advanced Account Settings.

I would try setting a different mail account as Default from Account Actions in Account Settings, restarting TB, and see if it restores the correct behavior (see c#40 in the bug report).

paul171
paul171 Question owner
more options

Chosen Solution

Thanks. I created a new profile (RUN: thunderbird.exe -p) and then I copied over the .mab files to retain the autofill db and it's working. Thanks for the help!