Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Verification nag

  • 5 respostas
  • 1 has this problem
  • 8 views
  • Last reply by cor-el

hodinson
hodinson
more options

Signing in to Firefox will constantly nag me for a verification code by email when I'm using Internet outside the home (which is all the time).

This is a pain as the email provider will also nag for a verification code.

I'm really just lucky the last email provider (where the verification code for the first email goes), is not in the same business of nagging for a verification code, or i would be locked out.

Way too cumbersome to use Firefox account in this way.

Signing in to Firefox will constantly nag me for a verification code by email when I'm using Internet outside the home (which is all the time). This is a pain as the email provider will also nag for a verification code. I'm really just lucky the last email provider (where the verification code for the first email goes), is not in the same business of nagging for a verification code, or i would be locked out. Way too cumbersome to use Firefox account in this way.

All Replies (5)

FredMcD
FredMcD
more options

You need to turn off Two-factor authentication on that website.

hodinson
hodinson Question owner
more options

Thanks, but that is already disabled.

I just forgot to mention it, sorry.

hodinson
hodinson Question owner
more options

I should add that it seems to be whenever I log in from another IP address.

FredMcD
FredMcD
more options

Ah. Many websites record where you log in from. Some will send a 2fa if the information does not match.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

I don't know how the Firefox account server determines whether you use a new device that requires confirmation because of a connection change because normally the Firefox Password Manager would store the credentials in the Password Manager.

If you would have the verify this constantly then there might be a problem with the Password Manager.