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VPN add-on not working

  • 3 respostas
  • 1 has this problem
  • 25 views
  • Last reply by McCoy

RM 201
RM 201
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all the VPN add-on i check has this on it (This is not a Recommended Extension. Make sure you trust it before installing.) my setupVPN add-on was working two days ago now not working i went searching for a VPN add-on i even check the box for Recommended add-ons only under the Filter results it came up with (No results were found for "VPN".)

all the VPN add-on i check has this on it (This is not a Recommended Extension. Make sure you trust it before installing.) my setupVPN add-on was working two days ago now not working i went searching for a VPN add-on i even check the box for Recommended add-ons only under the Filter results it came up with (No results were found for "VPN".)
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All Replies (3)

Eve
Eve
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it sounds like an issue with setupVPN, but I don't know how we could resolve that on our end if the add on is having issues, have you looked for support for setupVPN online?

RM 201
RM 201 Question owner
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the add-on i had been using is call setupVPN. so where it not working i went to check firefox add-on to see what wrong that when i saw the ( This is not a Recommended Extension. Make sure you trust it before installing.) i was thinking i had been using setupVPN for so long maybe i try other VPN add-on that when i discover all the VPN add-on saying the same thing ( This is not a Recommended Extension. Make sure you trust it before installing.) so when i try to search for a recommended VPN add-on in the end it came up with nothing

McCoy
McCoy
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Hello RM 201,

When you clock on "Learn more" you will see this :

https://support.mozilla.org/en-US/kb/recommended-extensions-program#w_what-are-the-risks-of-installing-non-recommended-extensions

Also see :

https://www.ghacks.net/2019/09/06/firefox-add-ons-warning-this-extension-isnt-monitored-by-mozilla/

Personally I don't think it was a very good idea to add that comment about the extension not being recommended - gives users the wrong idea.