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Yahoo! Mail is not working with Enhanced Tracking Protection

  • 3 respostas
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

kaiser_cheon
kaiser_cheon
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Yahoo! Mail keep on asking me to unblock ads even I turned off Enhanced Tracking Protection. How to turn off ad blocked to make it works?

Yahoo! Mail keep on asking me to unblock ads even I turned off Enhanced Tracking Protection. How to turn off ad blocked to make it works?

All Replies (3)

Eve
Eve
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Do you have an adblocker turned on as well?

kaiser_cheon
kaiser_cheon Question owner
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No, I don’t I have any third party adblocker. Besides, I don’t experience the same problem with Chrome.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can check in the Web Console for possible messages about blocked content.

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Remove the Cookies" for websites that cause problems:

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window