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Problem importing a restored Carbonite file from Windows Live Mail to Thunderbird emails

  • 1 resposta
  • 1 has this problem
  • 3 views
  • Last reply by sfhowes

jbrooks1
jbrooks1
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I had Windows Live Mail on my old computer but when I upgraded to a new computer with Windows 10 that email program wasn't included. I am now using Thunderbird for my emails. I had my files/folders stored with Carbonite. I did a restore and it looks like the folders that I need have been restored but I'm having problems importing them to the Thunderbird email folder that I created under Local Folders. If I right click on the folder I don't get ImportExportTools or Import all messages. What am I doing wrong??? HELP!!

I had Windows Live Mail on my old computer but when I upgraded to a new computer with Windows 10 that email program wasn't included. I am now using Thunderbird for my emails. I had my files/folders stored with Carbonite. I did a restore and it looks like the folders that I need have been restored but I'm having problems importing them to the Thunderbird email folder that I created under Local Folders. If I right click on the folder I don't get ImportExportTools or Import all messages. What am I doing wrong??? HELP!!

Chosen solution

Did you install the add-on?

https://addons.thunderbird.net/en-US/thunderbird/addon/importexporttools-ng/

Open Tools/Add-ons/Extensions, type importexport in the search box, Enter.

You can also drag the eml files from a folder and drop them onto a subfolder of Local Folders.

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sfhowes
sfhowes
  • Top 25 Contributor
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Chosen Solution

Did you install the add-on?

https://addons.thunderbird.net/en-US/thunderbird/addon/importexporttools-ng/

Open Tools/Add-ons/Extensions, type importexport in the search box, Enter.

You can also drag the eml files from a folder and drop them onto a subfolder of Local Folders.