This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Looking for my profile

  • 2 respostas
  • 1 has this problem
  • 4 views
  • Last reply by Matt

ivan26489
ivan26489
more options

My computer died. I had all the info on the hard drive transferred to an external hard drive. Got a new computer Downloaded Thunderbird And now, I would like to go to the external hard drive, get my profile and install it on my new computer to run with my newly downloaded version of Thunderbird. In case it's useful or relevant: The original download of Thunderbird...that I found on the external hard drive.

Thank you in advance for any help you can offer.

Ivan

My computer died. I had all the info on the hard drive transferred to an external hard drive. Got a new computer Downloaded Thunderbird And now, I would like to go to the external hard drive, get my profile and install it on my new computer to run with my newly downloaded version of Thunderbird. In case it's useful or relevant: The original download of Thunderbird...that I found on the external hard drive. Thank you in advance for any help you can offer. Ivan

All Replies (2)

ivan26489
ivan26489 Question owner
more options

One last thing; meaning, I would like to recover as many of my old e-mails and certainly my address book from the external hard drive.

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Thunderbird stores profile in the appdata\roaming folder on windows. The appdata folder is hidden by windows, so you need to modify windows to show hidden and system files to see it in file manager.

See https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data

note the shortcut %appdata% used is a windows variable that describes C:\users\[UserName]\ appdata\roaming where [UserName] is the user name/account name on windows.