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Firefox account login page not connecting

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  • Last reply by kyrie2

kyrie2
kyrie2
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I'm having a problem with firefox for ios 10.3. Whenever I try to log into my sync or account it says that it "Could not load page" in red writing. Also, I cannot reach page for creating new account in order to get support for this issue. Clicking on "create account" link goes nowhere. I can access my account using FF version 78 on my iMac, but no access using iPhone 5c or iPad, both running iOS 10.3 and Firefox version 14. Currently using partner's iPad mini 2 with iOS 12.4.6 to log this request.

I'm having a problem with firefox for ios 10.3. Whenever I try to log into my sync or account it says that it "Could not load page" in red writing. Also, I cannot reach page for creating new account in order to get support for this issue. Clicking on "create account" link goes nowhere. I can access my account using FF version 78 on my iMac, but no access using iPhone 5c or iPad, both running iOS 10.3 and Firefox version 14. Currently using partner's iPad mini 2 with iOS 12.4.6 to log this request.

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kyrie2
kyrie2 Question owner
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Additional info: This issue arose about the same time as FF for OSX was upgraded to version 78.0.2. Until then I had no issues connecting to my FF account on either iOS 10.3 device or accessing the FF support pages or "create an account" pages.