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sync problem

  • 2 respostas
  • 2 have this problem
  • 4 views
  • Last reply by rail02000

user2797915
user2797915
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The sync function stopped working about a day ago I tried to delete the application data and deleting the application and reinstalling it again but when entering (settings) and then (Firefox account) and then pressing the (sync now) appears the phrase (syncing) for a seconds and then the phrase (sync now) reappears But no data was synchronized and show last synced never i repeats this several times but the same result And also the used another mobile and the result is the same Hope for help

The sync function stopped working about a day ago I tried to delete the application data and deleting the application and reinstalling it again but when entering (settings) and then (Firefox account) and then pressing the (sync now) appears the phrase (syncing) for a seconds and then the phrase (sync now) reappears But no data was synchronized and show last synced never i repeats this several times but the same result And also the used another mobile and the result is the same Hope for help

All Replies (2)

rail02000
rail02000
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I have the same problem, too. The sync function between PC and Android devices worked fine until a couple of days ago.

I tried to disconnect the Android devices from Firefox Account and reconnect it, but it still didn't work. However, "Last seen ___ minutes ago" shows on Firefox Account page correctly.

Also, Firefox Lockwise and Firefox Beta for Android seems have the same problem.

PC: Firefox 78.0.2 on openSUSE tumbleweed Mobile 1 : Xperia XZ3 H9493 / Android10 / Firefox for Android 68.10.1 Mobile 2 : Galaxy Tab A 2019 / Android 9 / Firefox for Android 68.10.1

rail02000 modificouno o

rail02000
rail02000
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I tried to make a all-new account for the same PC and mobile, it works fine. Maybe there are some problems with my Firefox account? Is there any way to reset sync data without deleting the account? I don't want to delete the old account while services provided from Mozilla need it just like the forum.

rail02000 said
I have the same problem, too. The sync function between PC and Android devices worked fine until a couple of days ago. I tried to disconnect the Android devices from Firefox Account and reconnect it, but it still didn't work. However, "Last seen ___ minutes ago" shows on Firefox Account page correctly. Also, Firefox Lockwise and Firefox Beta for Android seems have the same problem. PC: Firefox 78.0.2 on openSUSE tumbleweed Mobile 1 : Xperia XZ3 H9493 / Android10 / Firefox for Android 68.10.1 Mobile 2 : Galaxy Tab A 2019 / Android 9 / Firefox for Android 68.10.1