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Master Password

  • 1 resposta
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

melvcole
melvcole
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Firefox just started asking for a "master password", which I never established. When I try to uncheck "Use Master Password" it asks me to enter my non-existent password. Yes, I know it's now called "primary password" but I don't have one of those either. Running Windows 10, no AVG installed.

Firefox just started asking for a "master password", which I never established. When I try to uncheck "Use Master Password" it asks me to enter my non-existent password. Yes, I know it's now called "primary password" but I don't have one of those either. Running Windows 10, no AVG installed.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Do you have logins (passwords) stored in the Password Manager (Lockwise) ?

You can reset the primary password, but you will lose all stored passwords.

Alternatively you can rename/remove logins.json and key4.db (and key3.db when present) in the profile folder.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.