We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Restore of a Mozbackup following wipeout of thunderbird on original disk

  • 1 resposta
  • 1 has this problem
  • 3 views
  • Last reply by Toad-Hall

more options

My laptop drive died and nothing was recoverable. I installed a new SSD drive with a reinstall of Win 10 Pro. I tried restoring my external Mozbackup files without success. Thinking I might be using a version of TB (32 or 64 ; version number 68.11.00, etc.) that is not able to recover the Mozbackup data, I have tried installing a variety of different TB versions. However, after the Mozbackup restore, my old folders ,etc. are not present.. I am desperate and your help is much appreciated

My laptop drive died and nothing was recoverable. I installed a new SSD drive with a reinstall of Win 10 Pro. I tried restoring my external Mozbackup files without success. Thinking I might be using a version of TB (32 or 64 ; version number 68.11.00, etc.) that is not able to recover the Mozbackup data, I have tried installing a variety of different TB versions. However, after the Mozbackup restore, my old folders ,etc. are not present.. I am desperate and your help is much appreciated

Chosen solution

Mozbackup is an old program that has not been maintained for nearly a decade.

the author of that tool says this: MozBackup is not being developed anymore. There are known issues and there is no time on my side to fix all issues and develop new features. Use MozBackup only on your risk. Thanks for understanding.

I would advise that you do not use Mozbackup any more or accept the risk.

However, it is possible to gain access to the backup file. Mozbackup works by backing up a Thunderbird profile into a single file (named "*.pcv"), Please click on the link below as it provides instructions on how to get access to the .pcv file and then you restore files. http://kb.mozillazine.org/MozBackup#Problems_restoring_with_MozBackup.3F

Ler a resposta no contexto 👍 0

All Replies (1)

more options

Chosen Solution

Mozbackup is an old program that has not been maintained for nearly a decade.

the author of that tool says this: MozBackup is not being developed anymore. There are known issues and there is no time on my side to fix all issues and develop new features. Use MozBackup only on your risk. Thanks for understanding.

I would advise that you do not use Mozbackup any more or accept the risk.

However, it is possible to gain access to the backup file. Mozbackup works by backing up a Thunderbird profile into a single file (named "*.pcv"), Please click on the link below as it provides instructions on how to get access to the .pcv file and then you restore files. http://kb.mozillazine.org/MozBackup#Problems_restoring_with_MozBackup.3F