Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Ebay checkout with Paypal not working only in Firefox

  • 1 resposta
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

cruissers
cruissers
more options

I have always used ebay and paypal with firefox until last week when it changed during checkout having purchased an item

It allows me to select payment method of paypal then asks for user name and password, then it re-directs me to a screen which asks if I want to save the details for future use, I select not now and it goes off via another link to paypal and then puts up a blank text free screen with a green circle spinner in it and theire it remains forever ????????????

If I log in to paypal seperately all works fine as does checking out in the exact same way in internet explorer so it looks like a broken or blocked link within firefox ?

I have spoken to Paypal who inform me that it is a Firefox issue..................

Can anyone help please ?

I have always used ebay and paypal with firefox until last week when it changed during checkout having purchased an item It allows me to select payment method of paypal then asks for user name and password, then it re-directs me to a screen which asks if I want to save the details for future use, I select not now and it goes off via another link to paypal and then puts up a blank text free screen with a green circle spinner in it and theire it remains forever ???????????? If I log in to paypal seperately all works fine as does checking out in the exact same way in internet explorer so it looks like a broken or blocked link within firefox ? I have spoken to Paypal who inform me that it is a Firefox issue.................. Can anyone help please ?

All Replies (1)

FredMcD
FredMcD
more options

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}