This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Re Privacy and Security options keep changing

  • 2 respostas
  • 1 has this problem
  • 6 views
  • Last reply by cor-el

Ian T
Ian T
more options

Hi When I log out of Firefox and then log in again the settings that I want have changed themselves. I want the following settings to remain but they don't.

Logins and Passwords Ask to save logins and passwords for websites Autofill logins and passwords Save History

All the logins and passwords that I want to keep appear in the list and most of the websites still log in as normal BUT there are a couple who insist I re-enter username and password and I don't want to keep having to do this. I have tried clearing all cookies and saved log ins for the problem websites and then re entered them after ticking the login/password option and it works fine. However when I end Firefox and then log in again these websites then insist I re enter everything. I have even deleted version 81 and managed to re-install an earlier version but that still fails.

Hi When I log out of Firefox and then log in again the settings that I want have changed themselves. I want the following settings to remain but they don't. Logins and Passwords Ask to save logins and passwords for websites Autofill logins and passwords Save History All the logins and passwords that I want to keep appear in the list and most of the websites still log in as normal BUT there are a couple who insist I re-enter username and password and I don't want to keep having to do this. I have tried clearing all cookies and saved log ins for the problem websites and then re entered them after ticking the login/password option and it works fine. However when I end Firefox and then log in again these websites then insist I re enter everything. I have even deleted version 81 and managed to re-install an earlier version but that still fails.

Chosen solution

https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.

Ler a resposta no contexto 👍 0

All Replies (2)

FredMcD
FredMcD
more options

Chosen Solution

https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

A detail like a website remembering you (log you in automatically) is stored in a cookie.

You can use these steps to make a website recognize and remember you:

  • create a cookie allow exception with the proper protocol (https:// or http://) to make a website remember you
  • use "Delete cookies and site data when Firefox is closed" to let cookies without allow exception expire when Firefox is closed
  • Options/Preferences -> Privacy & Security
    Cookies and Site Data: "Manage Permissions"

In case you use "Clear history when Firefox closes" or otherwise clear history.

  • do not clear the Cookies
  • do not clear the Site Preferences
  • clearing "Site Preferences" clears exceptions for cookies, images, pop-up windows, and software installation and exception for password and other website specific data
  • clearing "Cookies" will remove all selected cookies including cookies with an allow exception you may want to keep