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TB 78.3.3 (32-bit) receving clientbug select command is not valid in this state with windows update

  • 8 respostas
  • 1 has this problem
  • 12 views
  • Last reply by ajkormann

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This occured after a Windows update. Previously I was running TB 68.x.x and upgraded to 78.3.3 to see if that would fix it.

1. Open TB 2. Watch it delete everything 3. Receive the error: [clientbug] select command is not valid in this state 4. Open Setting > Server Settings 5. Make a change to User Name; save. Change it back; save. 6. Click Get Messages 7. Everything downloads

it is repeatable. So long as we don't close TB, everything is fine. Close then re-open goes through this process.

Internet provider: Verizon / AOL. Password has been changed and is current.

This occured after a Windows update. Previously I was running TB 68.x.x and upgraded to 78.3.3 to see if that would fix it. 1. Open TB 2. Watch it delete everything 3. Receive the error: [clientbug] select command is not valid in this state 4. Open Setting > Server Settings 5. Make a change to User Name; save. Change it back; save. 6. Click Get Messages 7. Everything downloads it is repeatable. So long as we don't close TB, everything is fine. Close then re-open goes through this process. Internet provider: Verizon / AOL. Password has been changed and is current.

Chosen solution

I doubt Tbird logs would help much here, since this is an old Yahoo Business problem dating back to 2018 or even earlier, so this is not a Windows Update or Tbird update issue. If I were you, I would just remove the account (including message data) and add it afresh, strictly using the settings given here https://help.aol.com/articles/how-do-i-set-up-other-email-applications-to-send-and-receive-my-verizon-net-mail

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All Replies (8)

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It is repeatable whilst ever you use the bug ridden mail server that is provided by Yahoo. See https://support.mozilla.org/en-US/questions/1209553 for the weird solution.

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@matt -- I found and tried that solution without any success. If I use 'username', it works until it doesn't. Then I set it back to 'username@verizon.net' where it works until it doesn't. I can also go into the settings, remove the 't' from 'username@verizon.net', hit enter, put the 't' back, hit enter and it pulls emails.

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While I go to some lengths to avoid Yahoo so I have no personal experience any longer (Life is to short to deal with Yahoo is where I am at). Do you have your authentication method set to oAuth. This is the preferred method for AOL and Yahoo.

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Yeah, it's set to Oauth2 per AOL's instructions. TB was working until the windows updates: 2020-10 Cum Update for .NET (KB4578968) and Feature Update on Win10.

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Uninstall the update(s).

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@Stans -- tried that. Same issue. And windows said the prior update was more than 10-days ago and wouldn't let me go that far back.

Are there TB logs I can pull which will help?

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Chosen Solution

I doubt Tbird logs would help much here, since this is an old Yahoo Business problem dating back to 2018 or even earlier, so this is not a Windows Update or Tbird update issue. If I were you, I would just remove the account (including message data) and add it afresh, strictly using the settings given here https://help.aol.com/articles/how-do-i-set-up-other-email-applications-to-send-and-receive-my-verizon-net-mail

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@Stans, that did it. I needed to make sure it was setup as IMAP to get the sub-folders. Both of you, thanks for the help!