This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Gibberish characters overlaying Foxnews discussions

  • 4 respostas
  • 1 has this problem
  • 2 views
  • Last reply by lew4

lew4
lew4
more options

The rendering of discussions on foxnews.com is often corrupted with gibberish characters overlaying discussion text (see attached image). I do not have this problem with Chrome or Edge. Is this a Firefox bug?

The rendering of discussions on foxnews.com is often corrupted with gibberish characters overlaying discussion text (see attached image). I do not have this problem with Chrome or Edge. Is this a Firefox bug?
Capturas de pantalla anexas

All Replies (4)

FredMcD
FredMcD
more options

Type about:preferences#general<enter> in the address bar. Across from fonts and colors, press the Advanced button. On the bottom, turn on Allow Web Sites To Choose Their Own.

Fonts Information - Detected via Flash http://browserspy.dk/fonts-flash.php?detail=1


Also see: https://support.mozilla.org/en-US/search/advanced?q=fonts&language=en-US&product=firefox&sortby_documents=relevance&a=1&w=1

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window

Boot the computer in Windows Safe Mode with network support to see if that has effect.

Some websites have enabled Brotli (br) encoding for files send via a secure connection. Some (security) software intercepts a secure connection and acts like a man-in-the-middle to scan content and may not recognize this encoding and changes the content-type header to text/plain. This causes Firefox to display compressed content as gibberish instead of rendering the decompressed content. You can check the issuer of the certificate to see what software is interfering with the connection and places itself as a "man-in-the-middle" between Firefox and the web server. Make sure to have the latest updates of this software and possibly contact them for support.

lew4
lew4 Question owner
more options

The Allow Web Sites To Choose Their Own option was already turned on, so I don't think that is the solution, but thanks for the reply

lew4
lew4 Question owner
more options

I tried safe mode, default theme, disabled hardware acceleration and none of these worked. Not sure what to do about userChrome.css. But thanks.