This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

My passwords are not saving. I have all boxes checked and checked settings but they are not being saved at all.

  • 1 resposta
  • 2 have this problem
  • 15 views
  • Last reply by cor-el

healthyliving4u
healthyliving4u
more options

My passwords are not saving. I have all boxes checked and checked settings but they are not being saved at all.

My passwords are not saving. I have all boxes checked and checked settings but they are not being saved at all.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Hi Is this about saving a name ad password in the Password Manager (Lockwise) or about a website remembering you ?

Detail like websites remembering you (log you in automatically) is stored in a cookie.

You can use these steps to make a website recognize and remember you:

  • create a cookie allow exception with the proper protocol (https:// or http://) to make a website remember you

You can check that you aren't clearing important cookies.

  • using "Delete cookies and site data when Firefox is closed" keeps cookies with an allow exception
  • using "Clear history when Firefox closes" to clear cookies clears all cookies including cookies with an allow exception you may want to keep
  • Options/Preferences -> Privacy & Security
    Cookies and Site Data: "Manage Exceptions/Permissions"

If this is about saving logins in the Password Manager:

Can you add a new login manually in Lockwise via the Create New Login button ?