This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Extensions

  • 2 respostas
  • 1 has this problem
  • 1 view
  • Last reply by gocoda

gocoda
gocoda
more options

I installed Firefox onto my third device, and it synced my data, including my extensions. The only thing is, they don't show up in my tool bar like they do on my other devices. I tried several different things, but the icons for the extensions don't even show up in the customization tab. They don't autofill or work at all, despite saying that they are installed and active.

I installed Firefox onto my third device, and it synced my data, including my extensions. The only thing is, they don't show up in my tool bar like they do on my other devices. I tried several different things, but the icons for the extensions don't even show up in the customization tab. They don't autofill or work at all, despite saying that they are installed and active.

Chosen solution

Is the third device a mobile device, or also Windows?

If it's also Windows, one common reason for this is if that installation runs in automatic private browsing mode. Extensions need to be individually enabled to run in private windows. More info: Extensions in Private Browsing.

Was that it?

Ler a resposta no contexto 👍 1

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Chosen Solution

Is the third device a mobile device, or also Windows?

If it's also Windows, one common reason for this is if that installation runs in automatic private browsing mode. Extensions need to be individually enabled to run in private windows. More info: Extensions in Private Browsing.

Was that it?

gocoda
gocoda Question owner
more options

jscher2000 said
Is the third device a mobile device, or also Windows? If it's also Windows, one common reason for this is if that installation runs in automatic private browsing mode. Extensions need to be individually enabled to run in private windows. More info: Extensions in Private Browsing. Was that it?

It is on windows. I did that, but only 1Password showed up, and it's gray. I can't touch it or get into it. I went into customize toolbar, and I was able to drag the icons onto my toolbar. Thank you!!!

gocoda modificouno o